NGO Jobs. Senior Coordinator, MSK Centers

Introduction:
Marie Stopes Kenya (MSK) provides comprehensive SRH services through its branch network of 25 clinical facilities.

These facilities provide a wide range of services including: medical consultation, specialist gynaecological consultations; comprehensive FP services including LAPM; pre- and post-natal care; child welfare services; comprehensive laboratory services; 24 hour maternity services; free condom distribution; school health education; voluntary medical male circumcision; PMTCT and VCT services; STI diagnosis and treatment; post abortion care and safe delivery and associated services.

General Purpose of the role.

• The Senior Coordinator (SC) Centers is a key position in MSK Programme Operations Department, whose strategic purpose is to ensure excellent delivery all MSK programme activities and the development and funding of new work.
• Reporting to the Director of Programme Operations, the purpose of this role is to provide leadership and oversight of the successful delivery of a strategic channel of work creating CYPs and reducing unsafe abortion in MSK’s Centres.
• Using his/ her excellent understanding of the business model of MSK’s Centres within the overall Programme Strategy, this post is needed to develop and design clear strategies that will lead to the successful delivery of centre-based work integrated with other delivery channels.
• The Senior Coordinator Centres will work in close liaison with Centre Cluster leads and deputies, taking prompt action on all performance issues and continuous learning for strategic development of the channel while empowering all Centre teams to manage their businesses effectively.
• The SC proactively liaises with other SCs (Outreach and Social Franchise) and across the Senior Management Team (SMT) and with other directorates (especially Commercial Opportunity and Marketing and Quality) for synergy, learning and efficiencies and close fiscal management while meeting CYP targets.
• The post holder is a member of the Senior Management leadership team of MSK whose members strongly reflect MSK’s values in their behavior.
• Led by a rotating chair, the SMT is made up of deputy directors, senior coordinators and managers of five core departments which, working together and mutually accountable to one another, are responsible for development and delivery of a strategic and sustainable programme, using Marie Stopes social enterprise model.
• Within the SMT, the Senior Coordinator Centres together with other leaders in the Programme Operations department will provide data on key issues and information on the Centres for synergy, learning and efficiencies and close fiscal management while meeting CYP targets.

Job Title: Senior Coordinator MSK Centres
Location:Kenya (Mombasa, Kisumu or Nairobi)
Reporting to:Director Programme Operations
Probationary Period:6 months
Salary:Kshs. 300,000 – 325,000

Marie Stopes Kenya is an NGO registered in Kenya. We are affiliated to Marie Stopes International. Together we deliver safe abortion, quality sexual and reproductive health care and family planning to millions of the world’s poorest and most vulnerable women.

We want to make sure that women have a choice when it comes to having children and that death by unsafe abortion is reduced.

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values: mission driven, customer focused, results orientated, pioneering, sustainable and people centered

Key Responsibilities

• Strategic development of the channel for increased CYPs
• Business planning and clear performance plans of teams and individuals to meet targets
• Oversight of the performance of the channel against budget and target and reporting

Measures:

• Increased CYPs
• Clear strategy informing all Centres work
• QTA scores of 90%+
• Budget/Income performance
• Strategic development of the channel for increased CYPs

Activities include:

• In close collaboration with teams develop and/or review SWOT analysis of all aspects of MSKs ability to meet and exceed CYP targets with high quality and within budget
• Identification of long and medium term objectives to guide the development of on-going delivery and expansion of the work with clear priorities
• Examination of MSI experience in other places for learning and ideas

Measure:

• Strategy and plans
• Targets owned by individual teams and clusters
• Business planning and clear performance plans of teams and individuals to meet targets

Activities include:

• Ensure that clear personal targets and objectives are set by individual Centre Managers and the clusters to which they belong. Manage performance through regular monitoring against and agreed dashboard
• Ensure mutual commitment to performance of the whole Centres team through use of cluster model to create commitment and accountability
• Intervene on key performance issues (esp. quality)
• Support and deliver training to ensure consistency in the work activities of the team

Measures:

• Each Centre Manager targets
• Coordination with Cluster leads/deputies
• Monthly performance ratings including quality and CYP targets
• Strategic oversight of the performance of the channel against budget and target and reporting

Activities include:

• Regular collation and reporting on progress to clusters, other channels, the department and SMT
• Agree and communicate proposals for action to rectify any performance issues
• Lead discussion on key issues specific to the channel in regard to its place in MSK/MSI’s programming. e.g. competition within the channels; sustainability of the social enterprise model

Measures:

• Reports
• Occasional papers

Knowledge Skills and Attitudes Qualifications:

• Bachelor’s degree in relevant field for example in Medicine, Nursing, Public Health, Project Management
• Masters degree is desirable
• Project Cycle management training desirable
• More than one Kenyan language desirable
• Knowledge of clinical procedures and minimum standards essential

Skills/Experience:

• At least 5 years experience and knowledge of health financing
• Clear ability to identify and set targets
• Budget management
• Excellent understanding of donor contract requirements
• Demonstrated ability in facilitating capacity development in more junior staff
• Excellent communicator to others on key strategic issues

Attitude / Motivation:Successful performance at MSI is not simply defined in terms of ‘what’ people  achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others.

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative
Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
Innovative;
Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication;
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
Responsive;
Being responsive to changing priorities and demands
Working Efficiently;
Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information;
Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning;
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment;
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven;
Drive and determination to deliver results
Accountable;
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
Embracing Change;
Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated;
Motivation towards achieving quality results to maximise potential
Team Player;
Working as part of a team by being supportive, flexible and showing respect for each other

How to Apply
Applications quoting the position title with detailed CV, with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:

People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya

On or before 3rd February, 2014

Only shortlisted candidates will be contacted

NB: Please clearly indicate on the subject line as ‘Senior Coordinator-Centers’

Marie Stopes Kenya is an equal opportunity Employer