Operations Intern

Internship - 3 Months with stipend 
Location: Nairobi

Uber Kenya, one of the fastest growing and most dynamic start-ups in Kenya and the world, is offering a 3 month internship to join the core team in Nairobi.

We are seeking a sharp, personable, highly-organized Operations Intern to support our team as we continue to grow our presence in Nairobi. 

We are looking for hustlers who have the ability to get things done and who want to get first-hand operational experience. 

This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. Are you ready to launch your career? Keep reading.

What is Uber?

Uber is a technology company. 

We make a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world - at the push of a button.

On another level, Uber is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport. 

These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city.

What you’ll do

• Interact & support drivers through branded interaction at all stages of onboarding
• Track, order, configure, and disburse equipment to drivers
• Help with onboarding drivers onto the Uber system
• Maintain and organize driver documentation
• Find resolutions to driver issues and questions
• Respond to support issues both in-person and over email promptly
• Work closely with the driver operations and logistics teams to streamline process
• Be the operational glue that holds together major team efforts for large events, promotions and program initiatives

What you’ll need

• 2-4 years of operations/analytical studies or related experience (undergraduate or work-experience)
• Combination of analytical thinking & inter-personal ability to manage partnerships and partner-driver relationships
• Relevant experience in SQL &/or logistics management is a plus
• Mainly a startup (all-hands-on-deck) "I bust my ass because I love it" approach
• Strong detail orientation & Superior organizational skills and great follow through on tasks
• Ability to work quickly with minimal oversight

Perks

• Employees are showered with Uber credits each month.
• Ground floor opportunity with the team; shape the strategic direction of the company.
• The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.
• Sharp, motivated co-workers in a fun office environment.

To Apply:

Those candidates who meet the above mentioned qualifications should submit their resumes to apply@dumaworks.comwith the subject line consisting of 'Operations Coordinator Internship 1686', 

Include your FULL NAME and PHONE NUMBER in the email body.

INFORMATION AND COMMUNICATION TECHNOLOGY OFFICER II - 2 POSITIONS

Qualifications: Holder of Bachelor’s degree in Computer Science Information Technology,Electronics or its equivalent from a recognized institution
Apply: Director General,Tanzania Forestry Research Institute  
Box 1854, Morogoro
Details: Mwananchi  Mar 25,2015
Deadline: April 10 ,  2015

IT Officer

Position title:  IT Officer

About Us:

Global Communities, established in 1952, is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable. We envision a world where everyone has the freedom, means and ability to live and prosper with dignity. 

About the Opportunity:  

Global Communities seeks an IT Officer, reporting directly to the Director of operations  to support the Improved Services for Vulnerable Populations (ISVP) Program funded by USAID through PEPFAR.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The IT Officer provides technical support for the administrative and program staff in all that pertains to internet/intranet and communication technology devices used in the office. The main duties are:

1. Implements and administers technologies and processes that ensures the reliability, efficiency, and availability of the production environment.

• Maximizes system utilization.  Ensures sufficient capacity.
• Administers system backups.  Ensures data availability and recoverability.
• Conducts performance reviews on platforms and implements tuning changes.
• Administers the operating systems, database, network software and interfaces.
• Initiates and maintains systems, network and storage management.

1. Ensures the consistent quality of services is provided to customers

• Receives and responds to support requests. Documents incidents, interaction, and solution within Service Desk application.  Communicates status of problems to customers.
• Monitors and manages group and individual queues and distributes Service Desk tickets.

1. Installs and maintains client hardware, software, and peripherals. Maintains hardware and software inventory. Collaborates with Headquarters IT Services to ensure efficient operation of computing environment.
2. Provides support/guidance on the maintenance, repair, and procurement of hardware and software devices for the office.
3. Provides staff with basic training on the use of any new software or technology device adopted by the office.

The duties listed above are not inclusive of all duties on the projects.  Global Communities reserves the right to change and update the position descriptions at any time.

COMPETENCIES

• Good knowledge of servers, emerging technological devices (tablet and android applications)
• Commitment to respond promptly to the IT needs of the office
• Proven experience in networking, active directory, computer hardware and software

QUALIFICATIONS & EXPERIENCE

• Rwandan National
• Bachelor’s degree in ICT or related course and three years relevant working experience or a diploma in ICT/related course and five years relevant working experience.
• At least two years’ experience administrating domain infrastructure, backup and server management.
• Certification from a recognized ICT training institute.
• Prior experience working with an INGO.
• Fluent in English and Kinyarwanda.
• Ability to work in a multicultural context as a flexible and respectful team player.
• Demonstrated customer service skills.
• Demonstrated computer and typing skills; Excel and WinWord skills are essential.

Note: this position description is intended to describe the general nature and level of work performed in this position. It is not intended as an exhaustive list of all responsibilities, duties and skills required.

How to Apply

Interested applicants are requested to read and complete very carefully the following application form:

http://surveys.jobinrwanda.com/index.php?sid=72375&newtest=Y&lang=en

Candidates are requested to apply for only one position.

Only shortlisted candidates will be contacted.

Global Communities is a member of the Network of International NGOs

(NINGO)/ Rwanda

Management Information Systems (MIS) Manager

Job Title: MIS MANAGER

About Us:

Global Communities, established in 1952, is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable. We envision a world where everyone has the freedom, means and ability to live and prosper with dignity. 

About the Opportunity:  

Global Communities seeks a Management Information Systems (MIS) Manager, reporting directly to the Director for Monitoring, Evaluation, Research and Learning (MERL), to support the Improved Services for Vulnerable Populations (ISVP) Program funded by USAID through PEPFAR.

Position Description:

The MIS Manager will oversee and support the development, management, and security of the management information systems (MIS).  This includes training and mentoring program staff and partners to effectively use the system both for tracking and securing vital information, as well as running reports to analyze data for timely and informed decision-making.

Duties & Responsibilities:

• Develop and execute a technology vision to achieve the program’s monitoring, evaluation, learning and research agenda.
• Identify, test, and use cutting edge, innovative technology solutions to enable the program to automate, simplify, and refine processes that generate critical reports with secure and accurate data to track and measure progress over time.
• Design, administer, test, troubleshoot, and implement the program’s MIS and related technology platforms, including backup and recovery management solutions; proactive health-checks and maintain security and database software;  database performance tuning; and lead planning and execution of annual and ad-hoc “snapshot” database instances.
• Ensure that the MIS provides a robust platform for managing key program data that is user-friendly, accurate, complete and accessible to a wide range of stakeholders while meeting the highest levels of security.
• Ensure that the MIS incorporates Geographic Information System (GIS) technology to track project and activity location data. Periodically generate geographic reports and digital maps in line with USAIDs geographic data reporting requirements.  
• Develop staff and partner capacity to use the MIS, including data entry, analysis and reporting.
• Oversee the execution of key technology decisions. Lead key processes to define the architecture and deliver functionality that anticipates and meets evolving needs.

• Support the development of program reports by applying the MIS to generate required statistics and data 

Minimum Requirements:

Applicants for this position must demonstrate capacity to deliver results, and a strong commitment to professional ethics and integrity.  In addition, they must meet the following requirements:

Education: 

• A Bachelor’s degree in Information Technology required; Master’s degree desired.

Experience: 

• A minimum of 3 years experience with increasing responsibilities in management information systems – including new technologies.
• Advanced database and programming knowledge for complex USAID projects.
• Demonstrated ability to identify, test, and implement new technologies to simplify and improve work processes.
• Demonstrated experience in the use of GIS technology

Computer Skills:

• Superior computer skills with advanced knowledge of computer applications and net technologies.

Language capabilities:

• Fluency in oral and written English and Kinyarwanda. 

Note: this position description is intended to describe the general nature and level of work performed in this position. It is not intended as an exhaustive list of all responsibilities, duties and skills required.

How to Apply

Interested applicants are requested to read and complete very carefully the following application form:

http://surveys.jobinrwanda.com/index.php?sid=72375&newtest=Y&lang=en

Candidates are requested to apply for only one position.

Only shortlisted candidates will be contacted.

Global Communities is a member of the Network of International NGOs

(NINGO)/ Rwanda

Several No Experience Jobs - IT Risk & Assurance Staff at Ernst & Young

Job Title: IT Risk & Assurance Staff - UGA0000A (Several Finalist or Fresh Graduate Vacancies)

Organisation: Ernst & Young (EY)

Duty Station: Kampala, Uganda

About EY:

Ernst & Young (known as EY) is a multinational professional services firm headquartered in London, United Kingdom. It was the third largest professional services firm in the world by aggregated revenue in 2012 and is one of the "Big Four" accounting firms. The organization operates as a network of member firms which are separate legal entities in individual countries. It has 175,000 employees and more than 700 offices in over 150 countries. It provides assurance (including financial audit), tax, consulting and advisory services to companies. The firm dates back to 1849 with the founding of Harding & Pullein in England. The current firm was formed by a merger of Ernst & Whinney and Arthur Young & Co. in 1989.It was known as Ernst & Young until 2013, when it underwent a rebranding.

Job Summary: The IT Risk & Assurance Staff will support clients improve the competitive advantage of their information technology operations through enhanced cost efficiency and managing the risks associated with running their systems. The incumbent will be part of a market-leading global network of technology risk professionals and gain valuable experience across industries and geographies and have the opportunity to deepen your subject matter knowledge. He /she will interact with the client in order to collect all the necessary data/information, set-up and maintain IT advisory files etc

Key Duties and Responsibilities: 

• Actively participate in IT Risk and Assurance engagements
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress
• Participate and assist in preparing for meetings with target management teams
• Support in the preparation of reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel
• Build strong internal relationships within Ernst & Young Advisory Services and with other services across the organization
• Actively contribute to people-related initiatives including recruiting and retaining IT Risk and Assurance professionals
• Maintain an educational program to continually develop personal skills of staff
• Understand and follow workplace policies and procedures

Qualifications, Skills and Experience: 

• The IT Risk & Assurance Staff should hold a First class or at least a minimum of a second upper bachelor’s degree in Computer Science, Information Technology, Information systems, Telecommunication engineering etc
• Professional certifications such as CCNA, MCSE, MCP, Oracle, CISA, CISM, CISSP are desirable and a great advantage
• Excellent written and verbal communication skills in English (other language is a plus);
• Proficient IT skills (Word, Excel, Power Point);
• High level of motivation and drive to start a career in professional services.
• Computer literacy i.e. User level IT (Ms Office)working knowledge

How to Apply:

All those interested in working with Ernst and Young should apply via their website by visiting the web link below

Click Here

Deadline: 30^th April, 2015

Web Developers Kenyan IT Job Opportunities

Latest IT Jobs in Kenya 2014. 
Web Developers for Kehl Design Agency

Summary: We are searching for outstanding web developers to be responsible for developing meaningful, reusable Web-based tools.

Our web developers work closely with our project managers, strategists and design team members to develop specifications and make recommendations on the use of new and emerging technologies.

Responsibilities

• Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Produce project estimates during sales process, including expertise required, total number of people required, total number of development hours required, etc.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites. Must have strong skills in Photoshop, Fireworks, or equivalent application(s).
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients.
• Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice.

Required Skills

• 2 years minimum experience with HTML5/XHTML and CSS
• 2 years minimum Web programming experience, including PHP, ASP or JSP
• 1 year minimum experience working with relational database systems such as MySQL, MSSQL or Oracle and a good working knowledge of SQL
• Development experience using extensible web authoring tools
• Experience developing and implementing open source software projects
• Self-starter with strong self-management skills
• Ability to organize and manage multiple priorities

When applying:
Please include a cover letter, resume and at minimum a link to your personal URL/portfolio.

We’ll accept .PDF portfolios in of links or online samples of your work, but please submit these as a download rather than an attachment.

Send to jobs@kehldesign.com

Business Devt Manager Jobs Kenya (100-150K)

IT Job’s Kenya
Business Development Manager
Industry: ICT
Products: Electronic payment solutions, Value-added services
Reporting to: Group Commercial Director
Location: Nairobi
Salary: Ksh 100,000- 150,000

Our client markets and sells Electronic & mobile payment solutions.  They are looking for people who can sell this to a range of markets ie. Banks, institutions, corporates, merchants.  People with strong experience in Solution selling at a senior level are highly preferred.

Duties & Responsibilities

• Sell electronic payment and associated solutions to potential clients
• Responsible for leading growth, developing and generating new business opportunities in the assigned territory
• Strategy creation that will provide basis for regional market penetration and growth
• Meets regional sales financial objectives by forecasting requirements
• Preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Track results and communicate results to the Head office.
• Recommend, obtain buy-in and implement any changes needed to align the regional plans with the overall strategy.
• Communicate, liaise, and negotiate internally and externally using appropriate methods
• Facilitate the development of profitable business and sustainable relationships
• Achieves regional sales operational objectives by contributing regional sales information
• Recommendations to strategic plans and reviews
• Manage business portfolio according to the agreed regional market development strategy.
• Analyze and provide market analysis to improve product service positioning and increase effectiveness of the sales team.
• Create and sustain effective collaborative partnerships with all managers and departments.
• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales.
• Manage product/service mix, pricing and margins according to agreed aims.
• Client relationship management and customer service
• Maintain and develop existing and new customers through planned individual account support, and liaison with relevant staff
• Solicits feedback regularly from users (including, client, partner, supplier, prospect, colleague) Communicate ideas and recommendations for improvement of service and delivery to the immediate manager
• Carry out customer satisfaction surveys.
• Develop strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market
• Monitor and report on market and competitor activities and provide relevant reports on the trends and information.
• Generate reports that easily capture trends and progress
• Facilitate, Conduct Market and technology research in the assigned territory
• Recommends product lines by identifying new product opportunities
• Surveying consumer needs and trends
• Research new ways to improve regional-performance, deliver service, problem solving, and reduce costs and response time for users.
• Maintain and report on equipment and software suitability for direct marketing and sales
• Lead and develop the sales team to support sales strategies and deliver exceptional, profitable sales growth and results.
• Lead a team of business development executives to achieve and exceed sales targets
• Develop sales targets for each team member and design and implement an incentive structure that meets the needs of both the business and the employee
• Provide strong coaching and mentoring of the regional business development team
• Conduct regular and timely performance appraisals and team meetings
• Maintain up-to-date knowledge of the regulatory environment of the territory.
• Identify personal development opportunities and coordinate training needs with the HR department
• Performs other job-related duties as necessary that may be added/ modified from time to-time

Qualifications

• A Bachelors Degree in a business related field or IT
• Over 4 years relevant experience, selling software products.
• Knowledgeable on the existing company markets as well as market segments that can be captured.
• Excellent presentation skills
• Excellent communication skills
• Attention to detail with good analytical skills, initiative and a concern for quality.
• Ability to solve problems quickly and completely
• Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments
• Ability to plan all the assigned tasks and prioritize to deliver expected results within the set deadlines
• Delivers agreed output within the set timelines.
• Clear and concise in written and spoken communication; keeps all relevant people informed of progress in work, presents complex information and concepts in a way which is simple to understand.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Business Development Manager 100- 150K) to vacancies@corporatestaffing.co.ke    before 25th April,  2014

P.S Kindly indicate your Current/Last Salary on your CV

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing

Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. (Next to Unga House)
Website: www.corporatestaffing.co.ke

Network Engineer Job in Uganda

IT Careers in Uganda
Job Title: Network Engineer Uganda
Business Unit: Simbanet Uganda Limited
Re-Advertisement

Key Responsibilities

•  Perform network security design and integration
•  Design and implement network topology to meet needs such as IP telephony, L2MPLS VPNs, L3MPLS VPNs, IPv6, Frame Relay, Ethernet technologies etc
•  Daily administration and oversight of the network and computer systems
•  Diagnose problems and solve issues, often under time constraints.
•  Provide excellent customer service to clients and train staff in best practices for customer service
• Provide network and host based security, incident response, firewall and VPN management and administration
•  Implement the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.
•  Assist in the development of guidelines and procedures for administration and security best practices.
•  Provide network documentation.
•  Perform regular security monitoring to identify any possible intrusions.
•  Monitor network usage, anticipate problems and suggest solution  
•  Work closely with colleagues to meet team goals and improve processes and practices.  
•  Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available.  
•  Rapidly respond to emergency situations, including direct response as well as coordination of other IT/Network staff, both during and outside of normal business hours.  
• He will be responsible in leading the technical team on day to day routine, e.g. design, network growth strategy, , budgeting and implementation of efficient systems, customer technical support, architect for customer solutions and sales team liaison for RFQs, Bidding and ensuring customer SLA levels are met and exceeded
•  Ensure that technical team performs within set technical guidelines by providing or co-authoring standard operating procedures.
•  Responsible for Internal SLA to departments/ group companies and External SLA to customers/partners.  
• Play a key role in product development from R &D to building it and presenting to Sales for marketing &sales
•  Timely weekly, monthly, quarterly, and annual report
•  Other duties as assigned

Education, Skills and Experience Required for the position

• To qualify you must have a minimum of 8 years technical and management experience at executive – level (experience on GPON, SDH, VSAT &Wimax will be an added advantages).
• CCNP, JNCIA, JNCIE / CCIE written or practical preferred
• The ideal candidate must have strong leadership skills and excellent written and verbal communication skills
• Degree in Information Technology/Comp Science / MBA preferred.
• Experience advising and communicating with non-technical staff and guiding technical decisions
• 5+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points and controllers, and monitoring applications
• Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD), and possess an understanding of how to support these applications / protocols when accessed through VPN and firewall appliances.
• Experience deploying an enterprise campus Wi-Fi network
• Understanding and implementation of network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication and authorization technology.
• Hands on technical experience working with VPN technologies (IPSEC, SSL VPN, WebVPN, AnyConnect, DMVPN, etc.)
• Configuring network services using open source technologies on Linux servers
• Willingness to engage in mentoring more junior staff members and interns
• Experience in a fast paced support environment in a campus networks as a member of a 24x7x365 network and/or security operations team.
• Expert level skills with Windows and Mac Operating Systems.
• VMware Enterprise administration experience
• Ability to quickly learn new or unfamiliar technologies and products, independently using documentation and online resources
• Strong combination of strategic planning, communication, interpersonal, management, and leadership skills.
• Demonstrated ability to successfully manage a team

Qualified and interested candidates send their application and CV torecruitment@simbanet.co.ke, subject heading NETWORK ENGINEER- UGANDA not later 4th April 2014.

SimbaNET COM Kenya is an Equal Opportunity Employer and will offer competitive compensation to the right candidate.

Only shortlisted candidates will be contacted.