Operations Manager job in Rwanda

On behalf of UN Women Rwanda, the United Nations Development Programme (UNDP - Rwanda) is announcing the following vacancy:

I. Position Information

Job Code Title: Operations Manager

Department: UN Women Rwanda

Reports to: UN Women Representative

Grade: NOC

Type of contract: Fixed-Term Appointment

Duration: one year renewable

Deadline: January 27, 2014

II. Organizational Context

UN Women, grounded in the vision of equality as enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women's rights at the center of all its efforts.

Under the direct supervision of the UN Women Representative, the Operations Manager serves as a member of the senior management team, with oversight responsibilities for all aspects of CO operations, this includes strategic financial and human resources management, efficient procurement and logistical services, security management,

ICT and common services consistent with UN Women rules and regulations. The Operations Manager additionally serves as a key advisor to the UN Women Representative on matters of organizational integrity with the aim of ensuring: (i) compliance with UN Women policies and regulations; (ii) effective Systems to support programme delivery and growth; (iii) accountability to organizational values and principles; and (iv)an enabling workplace environment in which staff potential is maximized.

The Operations Manager leads and guides the CO Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies and a client-oriented approach. The Operations Manager works in close collaboration with programme teams in the Office, providing close guidance to programme staff who perform adjunct operations functions, ensuring that such staff are knowledgeable of rules and procedures governing programme finances, donor reporting, and personnel. She/he also works in collaboration with operations staff in other UN Agencies, UN Women Regional Office and HQ staff and Government officials to successfully deliver operations services.

III. Functions / Key Results Expected

Summary of Key Functions:

• Lead and guide the Operations Team in the provision of results-oriented support services
• Ensure oversight, quality assurance, and compliance with corporate guiding principles, rules, policies, and strategies in the area of Operations
• Manage budgetary planning, monitoring and financial administration
• Ensure the provision of the full range HRM services (e.g. recruitment, contract administration, staff development, etc.) to the Office.
• Provide efficient procurement and logistical services and supervision through the Procurement team Information and communication management and supervision of ICT team.
• Common Services organization and management, establishment of partnerships with other UN Agencies
• Focal Point for security issues, and ensures security plans and related infrastructure is in place

IV. Impact of Results

The key results have an impact on the overall effectiveness of the Country Programme implementation and on the efficiency and effectiveness of the use of corporate resources, human, financial and material and the safety of staff and assets of UN Women. The key results also impact on the image of the organization and its ability to deliver on its mandate.

V. Competencies and Critical Success Factors

Core values:

• Integrity: demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
• Professionalism: Demonstrate professional competence and expert knowledge of the pertinent substantive area of work.
• Cultural sensitivity and valuing diversity: Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.

·         Corporate Competencies:

• Ethics and Values: Demonstrate and safeguard ethics and integrity
• Organizational Awareness: Demonstrate corporate knowledge and sound judgment
• Development and Innovation: Take charge of self-development and take initiative
• Work in teams: Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds
• Communicating and Information Sharing: Facilitate and encourage open communication and strive for effective communication
• Self-management and Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others
• Conflict Management: Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutuality acceptable solution
• Continuous Learning and Knowledge Sharing: Encourage learning and sharing of knowledge
• Appropriate and Transparent Decision Making: Demonstrate informed and transparent decision making

Functional Competencies:

• Ability to lead strategic planning, results-based management and reporting;
• Ability to lead formulation and monitoring of management projects;
• Ability to lead business processes re-engineering, implementation of new Systems (business side), and affect staff behavioral/attitudinal change;
• Ability to build strong relationships with clients, focusing on impact and result for the client and responding positively to feedback;
• Model and promote transparency, honesty and openness;
• Lead teams effectively, demonstrating emotional intelligence and good judgment. Good mentoring as well as conflict resolution skills;
• Demonstrate understanding of client's perspective;
• Demonstrate a respect for confidentiality when dealing with individual staff members issues;

VI. Recruitment Qualifications

Education:

Master's degree or equivalent in Business Administration, Public Administration, Finance, Economies or related field.

Experience:

• Minimum of 5 years of relevant experience at the national or international level in managing staff and operational Systems.
• Experience in working in a computer environment using multiple office software packages, experience in handling of web based management Systems and ERP Systems, preferably PeopleSoft.
• Experience of accrual accounting, IPSAS or IFRS is highly desirable.

Language Requirements:

Fluency in English and working knowledge of French required.

Interested candidates are invited to read the full job description and apply only online via https://jobs.undp.org.

The required documents include the candidate's Personal History Form (P11) downloadable fromhttp://sas.undp. org/documents/PI 1 Personal history form.docx

Deadline for submission of applications: 27^th January 2014

Please note that only shortlisted candidates will be contacted for substantive assessment and interview.

Additional information:

• UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
• In the context of Delivering as One (DAO), recommended candidates through a competitive process, but not successful to get the position, may be put on a candidate roster and be contacted by other UN Agencies in Rwanda for similar vacancies.

• Applicants who previously applied need not re-apply.

Deputy Country Director/Operations

UNDP Rwanda