Faulu Careers. Credit Collection Officers

In line with the business strategy, we are seeking highly competent, focused and results oriented professionals to fill the following Faulu Careers.

This is a challenging but fulfilling position where the position holder will be based at the Business Support Centre in Nairobi with frequent travel to all Faulu Branches.

JOB REF: HR: 025/1/2014

Credit Collection Officers (4 vacancies)

Job Summary: Reporting to the Senior Collections Officer, the job holder will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. He/she will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions.

Key Roles and Expectations

• Management of one day arrears for all disbursed loans within the institution.
• Continuously track and report on the loan recovery progress for all loans in arrears.
• Prepare weekly arrears reports for all the branches and follow with them to ensure full repayment.
• Support branch collections and recovery processes then ensure recovery and debt collection processes are dully followed.
• Prepare reports and make recommendations on bad debts for further decision making.
• Process and maintain an updated register on loan related insurance claims and ensure prompt reimbursement.
• Monitor debt collection response cycles and contacts as well as credit control performance.
• Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels.
• Report and monitor all risks associated with debt recovery.
• Generate compliance reports for use in decision making and performance appraisals.

Minimum Requirements

• Business Related degree, Masters Degree will be an added advantage.
• At least 2 years experience in lending in a financial institution with exposure in debt recovery /collection.
• Business management skills.
• Advanced knowledge and skills in Credit and Security management is a must.
• Team leader/player.
• Advanced knowledge of relevant laws governing financial institutions.
• Good interpersonal and report writing skills with ability to communicate effectively.
• Excellent leadership ability.
• Ability to work independently.
• Strong Christian values, commitment and passion for the transformation of the low income population.

If you meet the specified criteria, send your application via email toexcitingcareers@faulukenya.com with the email subject as “Credit Collections Officer.”

Include an application letter and an updated CV (including 3 referees, one of whom must be a spiritual leader) addressed as below:
Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200,
Nairobi

NOTE: All applications should reach us on or before 7th February, 2014. Only shortlisted candidates will be contacted.