Quality Control Manager 150-200K

Industry: Information & Research

Location: Nairobi
Salary: Ksh 150,000- 200,000

Our client is a research company looking for a quality control manager, to take overall responsibility for internal communications and quality controls of Back-check including financial controls of QC wages

Duties & Responsibilities

• Department management and communication:
• Ensure cost-effective resource utilization
• Ensure ongoing improvement of field quality standards through advising appropriately and proactively
• Liaise effectively with relevant internal departments/managers on omissions and queries
• Provide regular feedback to directors
• Accurately produce and collate all statistical information relating to Data Collection ,quality and productivity
• Advise on issues relating to capacity
• Proactively solve problems through initiative, innovation and proactiveness
• Effectively manage team; ensure balanced workload; coordinate team activities; monitor performance of staff; take timeous corrective action
• Address HR issues in research teams
• Identify growth potential/skills gaps and provide or ensure appropriate coaching/training
• Maintain personal wellbeing and balance and encourage same of team

Admin duties:

• Ensure accurate and timely field wages and other claims
• Ensure accuracy of check-back wage claims and ensure cost-effective resource utilization
• Provide accurate and timely statistics relating to back-checks and findings

Project-related duties:

• Ensure efficient, accurate and timely communications relating to all project booking/traffic flow
• Ensure internal customer satisfaction with regard to accommodating requests for bookings
• Liaise with internal clients on any matters pertaining to project bookings/traffic flow
• Manage internal customer expectations with regard to feasibility of project timings
• Ensure accurate and timely bookings of all projects in Support Services Departments
• Ensure quality standards from Field through back-checks in line with global standards

Qualifications

• Bachelors degree in statistics, business, research studies
• 5 or more years’ relevant experience required
• Advanced computer skills
• Management experience
• Must have a working knowledge of the research process and marketing research
• Works well under pressure and is deadline-driven
• Strong logical/analytical abilities
• Able to work with limited supervision
• Strong problem-solving and organizational skills
• Displays good interpersonal and communication skills
• Has a proactive and progressive (“can do”) approach
• Highly accurate, detail and quality orientated

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Quality Control Manager 150-200K) to vacancies@corporatestaffing.co.ke    before 10th February 2014

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing
Only candidates short-listed for interview will be contacted

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. (Next to Unga House)
Website: www.corporatestaffing.co.ke