3 Senior Travel Consultant Kenyan Job

In Oder to meet the current market growth, we are currently looking for suitable candidates to join our team as Senior Travel Consultants

Job Responsibilities & Priorities

• Doings flight reservations
• Ensuring clients are well briefed on visa and health requirements
• Ensuring clients are well briefed on any schedule changes or flight cancellations
• Checking queues all the time so as to brief clients on any flight changes and clearing any unwanted bookings in the systems
• Adhering to ticketing rules and conditions
• Ensuring all bookings have valid tickets
• Ensuring accounts have sales report in time on all tickets issued/sold daily or the following day before 0900Hrs
• Ensuring supporting documents i.e. LPOs/emails/cash are attached to booking cards before forwarding to accounts
• Ensuring all requests by clients are well responded to in good time and follow ups are made thereafter
• Ensuring tickets to be voided are done so before the next day to avoid un-necessary penalties
• Ensuring all refunds are forwarded to accounts immediately they are lodged in the system
• Update clients profiles are they come in
• Ensuring that am updated at hand on current fares and any notices from airlines/suppliers
• Always seek approval on any discounts to clients who won’t qualify such
• Always seek approval before issuing ANY ticket on credit thus all tickets issued must have fully valid supporting documents
• Treating clients with passion since they are the business.
• Any other duties as may be assigned from time to time.

Availability should be immediate or in one month’s time.

Professional Qualifications:

• KCSE- C and above.
• Degree in Tourism/Travel Management or
• Must have a Diploma in IATA/UFTAA consultant level (Air Travel   Operations) and
• Diploma in Foundation Level (Air Travel Operations)
• Over 5 years experience as a Travel Consultant in a busy environment.
• Amadeus hands on experience.

Those who meet the specific requirements should send an application letter and detailed curriculum vitae to hr@palbinatravel.com on or before 27/2/2014 do not attach certificates.

Only shortlisted candidates will be contacted