Office of the Prime Minister various Jobs in Rwanda

1. Job title: Public Request Officer (1 Position)

Main roles and responsibilities to be undertaken on this post:

• Follow up on all public requests - Support planning mechanisms and processes to make a constant follow up on all public requests made to PMO and give a proper recommendation to the superior.
• Manage all public requests- Manage all public requests to the PM and PMO in ail formats, calls, letters, and ensure the proper orientation of queries to the relevant institutions, maintain excellent records and follow up on ail public requests. Use existing PMO processes and be proactive in sharing information and communicating with others.
• Manage and coordinate the Toll Free line: Ensure all enquiries in the PMO are dealt with efficiently and effectively.
• External & Stakeholder Relationships - Establish and work—with a network of stakeholders and partners related to the work of the PMO function. Regularly follow up on all public requests made from PM field visits and link up with other relevant institutions.
• Quality Service Delivery - Undertake personal leadership in work taking personal responsibility for ensuring tasks are followed up on time and ensure quality service delivery. To perform any other duties assigned to him/her in the institution.

·         Job requirements, qualifications, experience, and personal attitudes:

• A0 in Law, Social Sciences or Public Administration with 2 years of working experience in similar domain.
• Possess strong communications skills with the ability to write and present professional reports and recommendations;
• Be proficient in both written and spoken English, with good additional knowledge of French and Kinyarwanda.
• Conscientious and independent worker with good customer care skills

2. Documentation Center officer (1 Position)

Duties and Responsibilities

• Support all activities - Supports the coordination and management of all the government documentation activities for the Prime Minister's office.
• Maintain an organised records and filling- Work closely with the other departments to ensure an organised records and filling System.
• Distributes documents to services concerned -Receives records and correspondence of PMO Services and distribute them accordingly to relevant units.
• Follow up of documents: Ensure that all correspondence of PMO are distributed on time and accordingly to avoid delays and losing them.
• Deliver High Quality - Ensuring that the quality of work produced is of high quality and timely.
• Communications and Information Sharing - Support communication and information sharing both internally and externally in the PMO. Use existing PMO processes and be proactive in sharing information and communicating with others.
• To perform any other duties assigned to him/her in the institution.

·         Job requirements, qualifications, experience, and personal attitudes:

• Bachelors Degree or Equivalent in Documentation, Library Studies, with 1 year working experience in that field.
• Be proficient in both written and spoken English, with good additional knowledge of French and Kinyarwanda.

• Conscientious and dependent worker.
• General office and Communication skills.

How to apply:

The interested Candidates are invited to fill in an Application Form found on our website: www.primature.gov.rw  and accompany it with a non certified copy of degree(s), a copy of the Identity Card, a Passport photograph and Service Testimonials to prove your working experience. These documents should be submitted at the reception in the Office of the Prime Minister not later than 30/01/2014 at 5:00pm.

SESONGA Benjamin

DG Corporate Services

Cc:

- Hon. Minister of Public Service and Labor

- Executive Secretary of Public Service Commission

KIGALI.