Wednesday, February 5, 2014

Oil & Gas Careers. Control Tower Manager


2014 Oil & Gas Careers
We are currently recruiting in Kenya, an Oil & Gas Control Tower Manager
Responsibilities:
  • To ensure that the company provides the best service level for customer satisfaction.
  • Measure and analyze operations performance (KPI and/or internal indicator) and report it directly to the management
  • Calculate pre-defined Key Performance Indicators (KPI), collect root cause failure, prepare corrective actions  and communicate the same to  the operational department
  • Proactively define and suggest contingency plans to clients in order to avoid threats (bring forward/ postpone delivery)
  • Monitor all tasks and ensure all steps of the monitoring Process are respected (E.g.: Inform client in case of strike, riot, congestion)
  • Get involved in all issues impacting operations of customer shipment and liaise closely with department/ person in charge to get the latest progress.
  • Organize Weekly meetings to review KPI, Achievement, pending issues, corrective action progress, Payment follow up, collect client expectations and outbound forecast
  • Collect information from operation department, monitor shipment status corrective action progress and communicate it to the client and Management
  • Constantly stay aware of new solutions (routing, clearance process) all potential risks impacting operations negatively and share information with the department involved and the client.
  • Suggest optimization of supply chain process and IT systems
  • Transmit to Warehouse manager: Pre alert of arrival/ Forecast planning / Outbound forecast
  • Participate in monthly inventory stock take and publish the audit result
  • Follow up with Finance department on client invoices and payment status and assist them on solving the issues raised.
  • Liaise with Quality and Operations department and ensure current processes are followed and if necessary suggest an Audit to determine the root cause or  publish/modify new SOP (standard Operational Process)
  • Ensure new process are respected and remain PIC or department in charge if necessary
Profile:
  • Oil & Gas Operations Management qualification or any such relevant course qualification
  • Minimum of three years’ experience in logistics (preferably dealing with oil & gas shipment and processes.
  • A graduate with a Degree in business management , oil and gas or any other related degree
Send your application to felix.mulwa@bolllore.com


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