2014 Oil & Gas Careers
We are currently recruiting
in Kenya, an Oil & Gas Control Tower Manager
Responsibilities:
- To ensure that the company provides the best service
level for customer satisfaction.
- Measure and analyze operations performance (KPI and/or
internal indicator) and report it directly to the management
- Calculate pre-defined Key Performance Indicators (KPI),
collect root cause failure, prepare corrective actions and
communicate the same to the operational department
- Proactively define and suggest contingency plans to
clients in order to avoid threats (bring forward/ postpone delivery)
- Monitor all tasks and ensure all steps of the
monitoring Process are respected (E.g.: Inform client in case of strike,
riot, congestion)
- Get involved in all issues impacting operations of
customer shipment and liaise closely with department/ person in charge to
get the latest progress.
- Organize Weekly meetings to review KPI, Achievement,
pending issues, corrective action progress, Payment follow up, collect
client expectations and outbound forecast
- Collect information from operation department, monitor
shipment status corrective action progress and communicate it to the
client and Management
- Constantly stay aware of new solutions (routing, clearance
process) all potential risks impacting operations negatively and share
information with the department involved and the client.
- Suggest optimization of supply chain process and IT
systems
- Transmit to Warehouse manager: Pre alert of arrival/
Forecast planning / Outbound forecast
- Participate in monthly inventory stock take and publish
the audit result
- Follow up with Finance department on client invoices
and payment status and assist them on solving the issues raised.
- Liaise with Quality and Operations department and
ensure current processes are followed and if necessary suggest an Audit to
determine the root cause or publish/modify new SOP (standard
Operational Process)
- Ensure new process are respected and remain PIC or
department in charge if necessary
Profile:
- Oil & Gas Operations Management qualification or
any such relevant course qualification
- Minimum of three years’ experience in logistics
(preferably dealing with oil & gas shipment and processes.
- A graduate with a Degree in business management , oil
and gas or any other related degree
Send your application to felix.mulwa@bolllore.com
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