Sales Marketing Manager Jobs Kenya

Sales Jobs in Kenya
Sales Manager

Description
Mobius Motors designs, manufactures, and sells highly durable, highly affordable vehicles for Africa’s mass market. Our vehicles create a transport platform that empowers local entrepreneurs to run profitable transportation services to end-users in their communities.

We are seeking a long term commitment from an exceptional mid-career sales professional to lead day-to-day sales strategy, research, campaigns and product launches to create the foundation of a future international automotive brand. The role will cover sales across Kenya and longer-term potentially the East Africa region.

The main function of this role is to coordinate the Sales Officers and local dealer partners in generating vehicle sales and delivering an exceptional customer experience throughout the sales process.

They should also be focused on delivering accurate and timely administrative leadership from the initial order process through vehicle delivery and the ownership experience.

The role will require a close working relationship with the Operations Director, Technical Team, After Sales Manager, and both the Marketing and Sales Teams.

Specific duties include, but are not limited to:
Marketing Development

• Support marketing initiatives and drive clear brand messaging to current and future customers:
• Collaborate with leadership and future strategy teams to develop and maintain product category SWOT analyses; identify market trends, develop and prioritise a profitable product plan to meet consumer needs.
• Support primary and secondary research initiatives that help define market assumptions and consumer behaviours/profiles.
• Support cross-functional teams and outside agencies to develop and lead product go-to-market strategy and plan.
• Lead plans to implement new innovative sales initiatives and support marketing strategies.
• Develop complete understanding of the factors that go into the revenue and cost side of the business opportunity and provide recommendations to maximise revenue.

Sales Generation & Administration

• Manage the identification/close of sales and the process for entering sales orders to ensure data integrity and accuracy in a timely manner:
• Manage sales team to maintain strong relationships with key strategic customers such as large NGOs, government buyers and high potential individual entrepreneurs.
• Develop innovative customer promotions/contests and motivational initiatives to focus on business sales objectives.
• Coordinate Sales Officers to manage and prioritise list of target buyers both with existing customer contact information and newly interested customers from marketing initiatives.
• Identify and evaluate potential local vehicle dealer partners. On-board authorised dealers, maintain regular oversight and support consistent brand messaging within this network.
• Schedule product demonstrations with target customers and deliver a polished, professional and compelling sales message.
• Work with Sales Officers to follow-up with interested buyers to arrange payment for pre-orders/sales; support finance team in liaison with relevant financing institutions to connect customers to appropriate finance options.
• Ensure consistent and accurate records are kept outlining details of sale.Communicate sales targets and performance within the organisation on a periodic basis.
• Vehicle Registration, Compliance& Support
• Support the customer to register their vehicle with KRA and obtain an associated license plate:
• Develop full understanding of local compliance and registration requirements and identify any potential conflicts/issues within organisation and with customer.
• Coordinate Sales Officers to create a customer quotation for vehicle sale and issue final registration documentation (VIN, configuration, customer invoice).
• Coordinate Sales Officers to confirm all purchase orders match sales data entered (VIN, configuration, customer invoice).
• Verify completeness and accuracy of transaction prior to vehicle release.For direct delivery;coordinate, send and receipt documents and final payment.
• Coordinate and lead comprehensive customer after sales support, working across the organisation to provide a timely and courteous resolution to any problems.

Vehicle Production Services

• Manage comprehensive vehicle production services throughout sales lifecycle:
• Work with Production and Sales & Marketing teams to ensure timely flow of vehicle orders to meet customer demand requirements and production schedules.
• Manage and develop sales planning documentation and processes to “fulfil” production planning requirements.
• Plan and manage vehicle scheduling and production from order, scheduled to build, production, through delivery to Logistics team.
• Ensure vehicle orders are sequenced and built per customer specification, including the “change order” request process.
• Manage vehicle shipping to point where handed over to Logistics team for delivery.
• Project Management
• Take ownership of projects; plan milestones, timelines, budgets, resources and identify potential risks to deliver deliverables within agreed completion dates.
• Be proactive regarding task completion and periodically advise wider team on project status, timing, resources, issues, and ability to deliver on-time with excellence.
• Ensure adherence and compliance to general automotive industry marketing standards and best practices; maintainstructured and versioned data outputs daily and backup data weekly.
• Work as an active member of the team, ensure effective communication between colleagues and positively contribute regularly to meetings and briefings.
• Qualifications
• An ideal candidate should combine outstanding technical skills in saleswith excellent interpersonal and communication skills to work effectively with a multidisciplinary team. They should possess a strong skill set in creative and strategic thinking along with excellent perception, a wide latitude for independent actions (including independent judgement) and the ability to prioritise multiple tasks and take initiative regularly. They should be rigorous, pragmatic and on-the-ground solution focussed – not overly academic.

Required

• Education from a top university in Kenya with an undergraduate and/or graduate degree
• 5-10 years related experience in sales or marketing
• Ability to lead cross-functionally; coordinating, leading and communicating information clearly
• Exceptional attention to detail and high quality deliverable outputs
• Ability to grasp complex concepts and systems quickly, and express them in simple ways
• Ability to multi-task in a fast paced environment and to remain graceful under pressure
• High degree of resourcefulness; looking beyond the normal channels of information to dig out data necessary to understand the market potential of the opportunity
• Ability to deal with ambiguity and make sense of multiple data sources that may sometimes be contradictory in nature
• Ability to take ownership and accountability of project timeline and results
• Proficiency in Excel, Project, Power Point and Word
• Strong presentations skills, including excellent oral communication skills
• Ability to create a compelling message and persuade others
• High sense of drive and urgency in achieving our vision
• Ability to adapt to a dynamic working environment and work within a diverse team
• Extreme patience and a good sense of humour
• Exceptional written communication skills and with experience in writing compelling messages to a consumer demographic
• Excellent interpersonal skills to work effectively with others
• A start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal-oriented, flexible and able to deal well with setbacks
• Comfort with extensive travel throughout Kenya and longer term throughout East Africa
• Valid driver’s license
• Kenyan citizenship or permanent residence
• Fluency in English and Kiswahili
• Willing to relocate to Meru

Desired

• Masters degree (or higher)in Business Administration (MBA), Marketing, Sales or similar
• 10-15 years related experience in sales or marketing
• Passion for the automotive industry and social enterprise in Africa

Please post your application on http://www.mobiusmotors.com/join-us/or send an email torecruiting@mobiusmotors.com